Privacy Policy

Last updated: June 1, 2025

1 Introduction

NeuralNarrate, Inc. ("NeuralNarrate," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neuralnarrate.com and use our AI content generation platform (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2 Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

When you register for an account, subscribe to our newsletter, fill out a form, or otherwise interact with our Service, we may collect personal information such as:

  • Name
  • Email address
  • Company name
  • Job title
  • Phone number
  • Billing information

Content Data

When you use our AI content generation platform, we collect the content you input into the system and the content generated by our AI. This may include text, prompts, outlines, and other information you provide to generate content.

Usage Information

We automatically collect certain information about how you access and use our Service, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Features used within the Service

3 How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, prevent, and address technical issues
  • Improve and train our AI models
  • Comply with legal obligations

4 How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with your consent or at your direction.

5 Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6 Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to request restriction of processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us at privacy@neuralnarrate.com.

7 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8 Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10 Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NeuralNarrate, Inc.

Park Cross Street

Leeds, West Yorkshire, LS1 2QH

Email: privacy@neuralnarrate.com